What do I point the DNS to?

I need to set the web address for my site, what do I point the domain to?

Your DNS (Domain Name Services) is the means of having your url point to your website, and your email point to the right mail server. To make sure your web site is found when the user types in your url, some settings need to be changed. Pepperio is a hosted solution therefore the site you create in Pepperio needs to be tied to your domain name (web address). This is achieved using a set of naming protocols called Domain Name Services (or DNS), which translate domain names (like yourdomain.com) into IP Addresses (the real address for a server that hosts a website, eg. 192.168.1.24).

Therefore you need to “point” your domain name to your site on our servers. This is done by creating or editing the 'CNAME' Record in the DNS entry for your domain name. Normally the service provider (eg. An ISP like BT) who “hosts” your domain name will control DNS entries for your domain. Many service providers often provide a "control panel" to edit DNS entries.

If your live site url is 'www.yoursite.com' and your Pepperio site name is 'yoursite', then your preview url is 'preview-yoursite.pepperio.net and the live server address is 'yoursite.pepperio.net'.

So, in the control panel in the DNS zone file for 'yoursite' you, or the domain name service provider, need to edit/create the CNAME record for the "www" host name as follows:

Important Note 1: If there is an existing site there will be a CNAME record or an 'A' record in existence for 'www' - this should be deleted and replaced with the one for you Pepperio site instead.

Important Note 2: Once you make this amendment you will experience a temporary loss (24-72 hours usually) to any old site you have hosted on your domain whilst this change to your DNS record is communicated across the internet.

We recommend your new Pepperio site is published and ready to go live before making changes to your DNS record.